# Upload Documents

BasedInbox makes it easy to capture expenses from various document types. Our AI-powered extraction supports receipts, invoices, and bank statements.

# Supported File Types

Format	Max Size	Best For
PDF	25MB	Bank statements, invoices
JPG/JPEG	25MB	Receipt photos
PNG	25MB	Screenshots, scanned receipts

Large documents supported: We support bank statements up to 50+ pages. Processing time scales with document size.

# How to Upload

# Drag and Drop

The easiest way to upload is to drag files directly onto the upload area:

1. Go to Upload in the sidebar
2. Drag your files onto the upload zone
3. Wait for the AI to process

# Click to Browse

Alternatively, click the upload area to open your file browser and select documents.

# Multiple Files

You can upload multiple files at once. Each document will be processed separately and added to your review queue.

# Bank Statement Support

We support bank statements from major banks worldwide:

# Popular Banks

• Chase — Personal and business accounts
• Bank of America — All account types
• Wells Fargo — Checking and savings
• HSBC — Global banking
• Barclays — UK and international
• ANZ — Australia and New Zealand
• DBS — Singapore and regional
• Maybank — Malaysia and regional
• And many more...

# Adding New Banks

Don't see your bank? We're constantly adding support for new formats. Contact us at [email protected] with a sample statement (with sensitive data redacted) and we'll add it within 48 hours.

# Tips for Bank Statements

• Download the official PDF from your bank's online portal
• Avoid screenshots or scanned copies when possible
• Ensure the statement includes the full transaction list
• Password-protected PDFs are not supported

# Receipt Tips

For best extraction results with receipts:

# Do's

• Take photos in good lighting
• Ensure the entire receipt is visible
• Keep the receipt flat and unwrinkled
• Use the original receipt when possible

# Don'ts

• Don't crop out important details
• Avoid blurry or dark photos
• Don't upload heavily folded receipts
• Skip thermal receipts that have faded

# Processing Time

Document Type	Typical Time
Single receipt	10-20 seconds
Invoice	15-30 seconds
Bank statement (1-10 pages)	30-60 seconds
Bank statement (10-30 pages)	1-3 minutes
Bank statement (30+ pages)	3-5 minutes

Large documents with many transactions take longer because we extract and categorize every line item.

# After Upload

Once uploaded, your documents appear in the Review queue. From there you can:

• Verify extracted data
• Make corrections
• Add categories and notes
• Move to your transaction history

# Troubleshooting

# "Failed to extract data"

This usually means:

• The document quality is too low
• The format isn't recognized
• The file is corrupted

Try uploading a clearer version or a different format.

# "Bank not supported"

We're constantly adding new bank formats. If your bank isn't supported, contact us at [email protected] with a sample statement (with sensitive data redacted) and we'll add support within 48 hours.