# E-Invoice (LHDN MyInvois)

BasedInbox supports Malaysia's mandatory e-invoicing system through direct integration with LHDN MyInvois.

# What is E-Invoice?

E-invoice is Malaysia's digital invoicing system mandated by Lembaga Hasil Dalam Negeri (LHDN). Starting 2024, businesses must submit invoices electronically in a standardized format.

# Key Benefits

• Tax Compliance — Meet LHDN requirements automatically
• Faster Processing — Real-time validation and submission
• Reduced Errors — Automated data validation
• Digital Records — All invoices stored securely

# Requirements

Before submitting e-invoices, you need:

1. Business Registration — Valid SSM registration
2. Tax Identification Number (TIN) — Your company TIN
3. Digital Certificate — For signing documents
4. MyInvois API Access — Client ID and secret from LHDN

# Setting Up E-Invoice

# Step 1: Register with LHDN

1. Visit the LHDN MyInvois Portal
2. Register your business
3. Obtain API credentials (Client ID and Secret)

# Step 2: Upload Digital Certificate

1. Go to Accounting > Certificates
2. Click Upload Certificate
3. Select your .p12 or .pfx file
4. Enter the certificate password
5. Verify the certificate details

# Step 3: Configure Business Profile

Ensure your business profile is complete:

1. Go to Settings > Business Profile
2. Verify all fields:
   • Legal business name
   • Registration number (SSM)
   • TIN number
   • Complete address
   • Contact details

# Step 4: Test in Sandbox

Before going live:

1. Go to Settings > E-Invoice
2. Enable Sandbox Mode
3. Submit a test invoice
4. Verify it appears in LHDN sandbox

# Submitting E-Invoices

# From an Invoice

1. Create or open an invoice
2. Ensure customer TIN is valid
3. Click Submit to LHDN
4. Wait for validation
5. View submission status

# Bulk Submission

Submit multiple invoices at once:

1. Go to Accounting > Invoices
2. Select invoices to submit
3. Click Submit Selected
4. Monitor progress in Submissions

# Submission Status

Track your submissions in Accounting > Submissions:

Status	Description
Pending	Queued for submission
Processing	Being validated by LHDN
Valid	Successfully submitted
Invalid	Validation errors
Cancelled	Cancelled by user

# Viewing Details

Click any submission to see:

• Submission UUID
• LHDN response
• Validation errors (if any)
• QR code (for valid invoices)

# Document Types

# Invoices

Standard sales invoices submitted to LHDN.

# Credit Notes

Issue credit notes for:

• Returned goods
• Price adjustments
• Billing corrections

Credit notes must reference the original invoice.

# Debit Notes

Issue debit notes for:

• Additional charges
• Price increases
• Service adjustments

# Validation Rules

LHDN enforces strict validation. Common requirements:

# Business Details

• Valid TIN format
• Matching SSM registration
• Complete address

# Customer Details

• Valid customer TIN
• Correct ID type (NRIC, Passport, BRN)
• Contact information

# Invoice Details

• Valid currency code
• Correct tax calculations
• Line item totals match invoice total

# Troubleshooting

# "Invalid TIN"

The TIN format is incorrect or not registered:

1. Verify the TIN with LHDN
2. Check for typos
3. Ensure it matches the registered business

# "Certificate Expired"

Your digital certificate has expired:

1. Obtain a new certificate from LHDN
2. Upload it in Certificates
3. Remove the old certificate

# "Validation Failed"

Check the error details:

1. Open the submission
2. Review validation errors
3. Fix the invoice
4. Resubmit

# "Connection Error"

Network or API issues:

1. Check your internet connection
2. Verify API credentials in Settings
3. Try again in a few minutes

# Exchange Rates

For foreign currency invoices:

• Exchange rates are fetched from Bank Negara Malaysia (BNM)
• Rates are cached daily
• You can manually override rates if needed

# Best Practices

1. Validate Before Submitting — Review all details carefully
2. Keep Certificates Current — Set reminders for renewal
3. Test in Sandbox First — Avoid errors in production
4. Monitor Submissions — Check status regularly
5. Store QR Codes — Save them for printed invoices

# Compliance Timeline

Date	Requirement
Aug 2024	Large businesses (>RM100M revenue)
Jan 2025	Medium businesses (>RM25M revenue)
Jul 2025	All other businesses

Stay compliant by setting up e-invoice before your deadline.

# Support

For LHDN-specific issues:

• LHDN MyInvois Portal
• LHDN Helpline: 03-8911 1000

For BasedInbox integration issues:

• Email: [email protected]