Email Inbox
Forward receipts and invoices via email for automatic extraction and processing
4 min read Updated Jan 6, 2025
Email Inbox
The Email Inbox is your dedicated address for forwarding receipts, invoices, and bank statements. Forward an email and BasedInbox automatically extracts the transaction details.
How It Works
- Get your unique inbox address — Each workspace has a dedicated email address like
[email protected] - Forward receipts — Forward any email with receipt attachments to your inbox address
- Auto-extraction — Our AI detects attachments and extracts transaction data
- Review and confirm — Check the extracted data and confirm to create transactions
Setting Up Your Inbox
Finding Your Inbox Address
- Go to Inbox in the sidebar
- Your unique address is displayed at the top
- Click to copy or add to your contacts
Creating Additional Addresses
You can create multiple inbox addresses for different purposes:
- Go to Settings > Inbox
- Click Add Address
- Choose a label (e.g., "Business Receipts", "Personal")
- Each address can have different auto-extract settings
Email Processing
Supported Attachments
| Format | Types |
|---|---|
| Receipts, invoices, bank statements | |
| Images | JPG, PNG, HEIC photos of receipts |
| Documents | Excel bank exports |
Processing Flow
When an email arrives:
- Email received — Appears in your Inbox with "unread" status
- Attachments detected — Files are identified and categorized
- Triage — Quick AI analysis determines document type and relevance
- Extraction — Full data extraction from relevant attachments
- Review ready — Transactions appear in your Review queue
Inbox Features
Smart Triage
Before full extraction, our AI performs a quick triage:
- Document type — Receipt, invoice, statement, or other
- Relevance score — How likely it contains financial data
- Recommendation — Auto-extract, ask user, or skip
This saves processing credits on irrelevant emails like newsletters.
Extraction Rules
Set up rules to automate processing:
- Go to Settings > Inbox > Rules
- Create rules based on:
- Sender — Exact email or domain match
- Subject — Contains keywords or regex patterns
- Attachment type — PDF only, images only, etc.
- Set the action:
- Always extract — Auto-process without asking
- Never extract — Skip these emails
- Ask — Prompt for each email
Labels
Organize your inbox with labels:
- Create custom labels for different expense types
- Apply labels manually or via rules
- Filter inbox view by label
Working with Emails
Email Actions
For each email, you can:
- Extract — Process attachments for transaction data
- Archive — Move to archive without extracting
- Delete — Permanently remove
- View original — See the full email content
Attachment Actions
For individual attachments:
- Preview — View the document inline
- Extract — Process just this attachment
- Download — Save the original file
- Skip — Ignore this attachment
Batch Operations
Select multiple emails to:
- Extract all attachments
- Archive selected
- Apply labels
- Delete
AI Summary
Each email gets an AI-generated summary:
- One-liner — Quick description of the email
- Action required — Yes/No indicator
- Priority — High, medium, or low
- Detected items — Vendor, amount, date (if found)
This helps you quickly identify important emails without opening each one.
Best Practices
Forwarding Tips
- Forward immediately — Don't let receipts pile up
- Keep original subject — Helps with search and rules
- One receipt per email — Easier to organize and track
Organization
- Use labels — Separate personal vs business
- Set up rules — Automate recurring senders
- Archive regularly — Keep inbox clean
Auto-Extract Settings
For high-volume inboxes:
- Enable auto-extract for trusted senders
- Use "Ask" mode for unknown senders
- Set up "Never extract" for newsletters
Troubleshooting
Email Not Appearing
- Check spam folder of your original email
- Verify you forwarded to the correct address
- Allow up to 30 seconds for processing
Extraction Failed
- Ensure attachment is a supported format
- Check if the document is readable (not blurry)
- Try downloading and re-uploading manually
Duplicate Transactions
- Check if the same receipt was forwarded twice
- Review the document source in transaction details
- Use the Review page to merge or delete duplicates
Limits
| Plan | Monthly Emails | Auto-Extract |
|---|---|---|
| Starter | 100 | Manual |
| Pro | 500 | Enabled |
| Plus | Unlimited | Enabled |
Next Steps
- Upload Documents — Manual upload option
- Review & Edit — Process extracted data
- Settings — Configure inbox preferences
inboxemailforwardingreceiptsattachmentsauto-extract