Email Inbox

Forward receipts and invoices via email for automatic extraction and processing

4 min read Updated Jan 6, 2025

Email Inbox

The Email Inbox is your dedicated address for forwarding receipts, invoices, and bank statements. Forward an email and BasedInbox automatically extracts the transaction details.

How It Works

  1. Get your unique inbox address — Each workspace has a dedicated email address like [email protected]
  2. Forward receipts — Forward any email with receipt attachments to your inbox address
  3. Auto-extraction — Our AI detects attachments and extracts transaction data
  4. Review and confirm — Check the extracted data and confirm to create transactions

Setting Up Your Inbox

Finding Your Inbox Address

  1. Go to Inbox in the sidebar
  2. Your unique address is displayed at the top
  3. Click to copy or add to your contacts

Creating Additional Addresses

You can create multiple inbox addresses for different purposes:

  1. Go to Settings > Inbox
  2. Click Add Address
  3. Choose a label (e.g., "Business Receipts", "Personal")
  4. Each address can have different auto-extract settings

Email Processing

Supported Attachments

Format Types
PDF Receipts, invoices, bank statements
Images JPG, PNG, HEIC photos of receipts
Documents Excel bank exports

Processing Flow

When an email arrives:

  1. Email received — Appears in your Inbox with "unread" status
  2. Attachments detected — Files are identified and categorized
  3. Triage — Quick AI analysis determines document type and relevance
  4. Extraction — Full data extraction from relevant attachments
  5. Review ready — Transactions appear in your Review queue

Inbox Features

Smart Triage

Before full extraction, our AI performs a quick triage:

  • Document type — Receipt, invoice, statement, or other
  • Relevance score — How likely it contains financial data
  • Recommendation — Auto-extract, ask user, or skip

This saves processing credits on irrelevant emails like newsletters.

Extraction Rules

Set up rules to automate processing:

  1. Go to Settings > Inbox > Rules
  2. Create rules based on:
    • Sender — Exact email or domain match
    • Subject — Contains keywords or regex patterns
    • Attachment type — PDF only, images only, etc.
  3. Set the action:
    • Always extract — Auto-process without asking
    • Never extract — Skip these emails
    • Ask — Prompt for each email

Labels

Organize your inbox with labels:

  • Create custom labels for different expense types
  • Apply labels manually or via rules
  • Filter inbox view by label

Working with Emails

Email Actions

For each email, you can:

  • Extract — Process attachments for transaction data
  • Archive — Move to archive without extracting
  • Delete — Permanently remove
  • View original — See the full email content

Attachment Actions

For individual attachments:

  • Preview — View the document inline
  • Extract — Process just this attachment
  • Download — Save the original file
  • Skip — Ignore this attachment

Batch Operations

Select multiple emails to:

  • Extract all attachments
  • Archive selected
  • Apply labels
  • Delete

AI Summary

Each email gets an AI-generated summary:

  • One-liner — Quick description of the email
  • Action required — Yes/No indicator
  • Priority — High, medium, or low
  • Detected items — Vendor, amount, date (if found)

This helps you quickly identify important emails without opening each one.

Best Practices

Forwarding Tips

  • Forward immediately — Don't let receipts pile up
  • Keep original subject — Helps with search and rules
  • One receipt per email — Easier to organize and track

Organization

  • Use labels — Separate personal vs business
  • Set up rules — Automate recurring senders
  • Archive regularly — Keep inbox clean

Auto-Extract Settings

For high-volume inboxes:

  1. Enable auto-extract for trusted senders
  2. Use "Ask" mode for unknown senders
  3. Set up "Never extract" for newsletters

Troubleshooting

Email Not Appearing

  • Check spam folder of your original email
  • Verify you forwarded to the correct address
  • Allow up to 30 seconds for processing

Extraction Failed

  • Ensure attachment is a supported format
  • Check if the document is readable (not blurry)
  • Try downloading and re-uploading manually

Duplicate Transactions

  • Check if the same receipt was forwarded twice
  • Review the document source in transaction details
  • Use the Review page to merge or delete duplicates

Limits

Plan Monthly Emails Auto-Extract
Starter 100 Manual
Pro 500 Enabled
Plus Unlimited Enabled

Next Steps

inboxemailforwardingreceiptsattachmentsauto-extract